Fast online and offline billing
Keep checkout moving with barcode search, touch controls, keyboard shortcuts, held bills and an offline-ready Windows ePOS.
KEEN SYSTEMSGet a QuoteKeen Systems retail ERP and ePOS
Food City ERP built for one store - and ready for every branch
Fast supermarket billing, offline ePOS, multi-branch stock, purchasing, customer and supplier credit, stock audits and management reporting in one connected Keen Systems platform.
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The highest-priority capabilities for Food City operations
Small store to multi-branch scale
Start with one shop and extend to multiple branches, stores, counters and warehouses under central management.
Real-time stock control
Track sales, purchases, transfers, returns, damage, expiry and adjustments by product, lot and location.
Flexible units and repacking
Purchase goods such as coconut oil by kilogram and sell by kilogram or mapped bottle sizes while retaining lot traceability.
Smart purchase suggestions
Use real sales velocity, stock cover, supplier history, seasonality and expiry risk to guide reordering.
Stock audit projects
Plan full or random audits, record counts, expose variances and monitor completion in real time.
Fast billing that does not depend on internet speed
The cashier experience is designed for high-volume retail. Search a large product catalogue quickly, scan barcodes, use touch controls or keyboard shortcuts, hold and recall bills, select customers, manage approved discounts and complete one invoice with mixed payment methods such as cash plus card.
The dedicated Windows ePOS keeps the counter working with local product and customer data during a connection interruption. Bills are stored locally and synchronized automatically when connectivity returns, reducing queues and avoiding manual re-entry.
Flexible units, lots, labels and supermarket stock
Food City inventory can connect purchase lots to several selling forms. A bulk product such as coconut oil may be received in kilograms, sold loose by weight or converted into mapped bottle sizes. Lot, expiry and stock usage remain traceable.
Supported label scales can be configured for barcode and measured-item workflows after model verification. Product categorization, low-stock alerts, expiry tracking, branch availability, damaged goods and stock adjustments remain part of one inventory record.
Purchasing and replenishment with stronger control
Purchase and goods receiving
Record supplier orders and received goods while updating stock, lots and supplier balances together.
Returns linked to purchases
Handle full or partial supplier returns against the parent purchase with complete stock and account history.
Expiry-aware suggestions
Warn buyers about at-risk lots before adding more stock that may expire.
Supplier intelligence
Compare past quantities, prices, lead times and outstanding balances before ordering.
Seasonal planning
Use the store's own history to prepare stock for predictable high-demand periods.
Human-controlled recommendations
The system performs the analysis while an authorized buyer retains final approval.
Finance, people and operational safeguards
Customer and supplier credit
Track history, payments, returns, advances, credit terms, dues and aging balances.
Cash In and Cash Out
Record every register movement with supervisor authorization and end-of-day visibility.
Custom user roles
Create role-based permissions for cashiers, storekeepers, buyers, accountants and managers, including branch restrictions.
Critical error detection
Monitor system issues, pricing anomalies, stock anomalies and other operational exceptions.
Under-cost invoice alerts
Surface invoices containing items sold below recorded purchase cost for management review.
Cheque and account tracking
Monitor bank, cash or locker accounts and follow cheques through due, clearance or return status.
A full reporting centre for owners and managers
Financial: Profit / Loss, Expense and Tax reports.
Sales and purchases: Purchase and Sale, Product Purchase, Product Sales, Negative Quantity Sales, Discounted Invoices and Monthly Stock versus Sales.
Payments and dues: Purchase Payments, Sales Payments and Due Collection.
Customers and suppliers: Supplier and Customer statements plus Customer Group reporting.
Stock and inventory: Stock, Product Stock Alerts, Negative Stock, Dead Stock, Branch-wise Stock Value, Expiry, Expiry Alerts, Lot and Stock Adjustment reports.
Products, cashiers and staff: Trending Products, Items, Register, Live Cashier Monitor, Sales Representative, Service Staff and Activity Log reports.
Optional capabilities for a growing Food City
Depending on package and configuration, the same platform can extend to gift cards, accounting, SMS alerts, e-bills, email services, ecommerce, payment gateways and other connected modules. Keen Systems validates branch count, counter hardware, label-scale model, user load, catalogue size and required integrations before final configuration.
Start small or scale across branches
Request a consultationPlan the right Food City ERP configuration for your business
Tell Keen Systems about your branches, counters, products, weighing and label devices, offline requirements and reporting priorities. We will scope the deployment around your actual operation.
Frequently asked questions
Can this ERP support both a small Food City and a large multi-branch supermarket?
Yes. The platform can be configured for a single store and extended to multiple branches, counters, stores and warehouses. The final server, user and device configuration is selected for the expected transaction volume and operating scale.
Will billing continue if the internet connection fails?
The dedicated ePOS desktop application supports offline billing with local product and customer data. Completed offline invoices synchronize with the central platform when connectivity returns.
Can we purchase coconut oil by kilogram and sell it in bottles or by weight?
Yes. Flexible unit and product mapping can connect a bulk purchase lot to selling units such as kilograms and multiple bottle sizes, preserving stock usage and lot traceability.
Can the system work with a Budry ADB-90 label scale?
Label-scale workflows can be configured for supported models. Keen Systems verifies the exact model, communication method and label format before confirming compatibility and implementation.
Does billing support cash and card on the same invoice?
Yes. Split payments can apply multiple supported payment methods to one invoice. The available methods depend on the configured payment workflow.
How are user access and sensitive actions controlled?
Individual accounts, custom roles, branch restrictions, permissions and supervisor approvals control access. The activity log records important actions for accountability.
What reports are included?
The system includes more than 35 reports covering profit and loss, expenses, tax, sales, purchases, payments, dues, customers, suppliers, stock, expiry, lots, cashier registers, staff performance and activity logs.
How is pricing determined?
Food City ERP is scoped around branch count, counters, users, offline requirements, catalogue size, devices, integrations and optional modules. Contact Keen Systems for a tailored demonstration and quotation.